In light of the current situation regarding the Coronavirus, PHOTON ENERGY also takes appropriate measures to react to this challenging situation.
The wellbeing and health of our customers, partners and employees is our number one priority in every situationDr. Hans Amler, CEO
Business trips to regions that are not declared high-risk by the German Authorities (RKI), are allowed, of course our employees will take all precautions to ensure everyone’s safety.
Whenever possible our employees will work from home. Furthermore, since Mar, 16 it is mandatory for our employees to wear a face mask.
Thus, PHOTON ENERGY’s service technicians will from now on wear face masks during customer visits to prevent the possible spread of viruses. We kindly ask our customers to use face masks as well when directly interacting with our technicians.
Our sales team as well as our application lab is working as usual. In case of any questions, please do not hesitate to contact us or send us your samples, we will mark them for you!
Our customer service will assist you as far as possible, however there might be delays and shortages in the coming weeks. We ask for your understanding regarding possible inconveniences.
Despite the drastic measures taken by the German/ Bavarian authorities and our own precautions, we continue to be available for you via phone/ mail.